Shipping & Returns
Last updated: February 2026
Digital Products
Digital downloads are delivered instantly via email and are available in your account immediately after purchase. No shipping required!
Print Products
Our premium prints are produced on-demand by our global network of print partners and shipped directly to you.
Production Time
Print production typically takes 2-5 business days depending on the product type:
- Posters: 2-3 business days
- Framed Prints: 3-5 business days
Shipping Times
After production, shipping times vary by destination:
| Region | Estimated Delivery |
|---|---|
| United States | 3-7 business days |
| Canada | 5-10 business days |
| United Kingdom | 3-7 business days |
| Europe | 5-12 business days |
| Australia/NZ | 7-14 business days |
| Rest of World | 10-20 business days |
* Delivery times are estimates and may vary due to customs processing, holidays, or carrier delays.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the products in your cart. We offer:
- Standard Shipping: Most economical option
- Express Shipping: Faster delivery where available
Order Tracking
Once your order ships, you will receive an email with tracking information. You can use this to monitor your package's journey to your doorstep.
International Orders
We ship to most countries worldwide. Please note:
- Customs & Duties: International orders may be subject to import duties and taxes, which are the responsibility of the recipient.
- Local Production: To minimize shipping times and environmental impact, prints are produced at facilities closest to your shipping address whenever possible.
Returns
Damaged or Defective Items
If your print arrives damaged or defective, contact us within 14 days of delivery. We will send a replacement or issue a refund. Please see our Refund Policy for full details.
Change of Mind
Because our prints are custom-made to order, we cannot accept returns for change of mind. Please use the free preview feature to ensure you're happy with your portrait before ordering a print.
Packaging
All prints are carefully packaged to ensure they arrive in perfect condition:
- Posters: Rolled in protective tubes or shipped flat in rigid mailers
- Framed Prints: Corner protectors and secure outer packaging
Questions?
For shipping inquiries or to check on an order, please contact us at:
Email: support@displaced.com
Please include your order number in all correspondence.